Privacy Policy

Privacy policy – ​​Protection of personal data



( hereinafter referred to as “the Professional ”)


As part of visits to its Website and Orders placed, the Professional is required to collect personal and confidential information from Customers of its website.

The processing of personal data is justified by different legal grounds depending on the use made of the personal data.

Among the applicable legal bases:

  • The contract: the processing of personal data is necessary for the execution of the agreed contract.
  • Consent: acceptance of the processing of personal data through express consent (check box, click, etc.).
  • Legitimate interest: the Professional has a commercial interest in processing data which is justified, balanced and does not infringe on privacy.
  • The law: the processing of personal data is made compulsory by law.

This collection is carried out with the informed consent of Users manifested by reading this notice, by voluntarily checking the box relating to the confirmation of reading of said notice and by the voluntary and unilateral approach of ordering products on the Website.


The purpose of processing the data thus carried out by the Professional is: the management of orders and customer relations, the payment of orders, the personalization of services and messages which are addressed to the Customer, commercial prospecting by third parties, personalization online advertising, Site security, customer knowledge and Site statistics and performance.

In this context, the Professional ensures that the collection and processing of customer data respects the following principles:

  • Lawfulness, loyalty and transparency: data can only be collected and processed with either the consent of the client who owns the data, or within the strict framework of the execution of the service requested by the client who owns the data.
  • Limited purposes: the collection and processing of data is carried out to meet one or more objectives determined in this privacy notice;
  • Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the Professional are collected;
  • Integrity and confidentiality of data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

Data Processing Manager:


With share capital of €20,000

Having its head office at 17 rue de Reitwiller, Gimbrett, 67370 Berstett

Registered with the Strasbourg RCS

Under RCS number 883 838 088


Information collected

Generally, the Professional collects the following information directly from Clients:

name, first name, address, email address, telephone number, connection data and navigation data, order history, preferences and interests, products viewed, delivery incidents, complaints.

In certain cases, the Professional may collect location data.

The mandatory nature of the data is indicated during collection by an asterisk. Some data is collected automatically due to the customer's actions on the site, other information may be transmitted by partners.


Carrying out the collection

The Professional collects the information provided by the Client on occasion:

  • Creating a customer account
  • From placing an order
  • Navigation on the Site
  • Discussions with customer service
  • From viewing advertisements


Collection support

The information collected by the Professional is stored on a computer system and in a dematerialized manner.


Permission to access

Under the conditions defined by the Data Protection Act and the European data protection regulation (articles 14 to 22 of regulation 2016/679 of April 27, 2016), individuals have a right of access to data concerning them. , opposition, rectification, interrogation, limitation, portability, erasure.

The persons concerned by the processing carried out also have the right to object at any time, for reasons relating to their particular situation, to the processing of personal data, as well as a right of opposition. to commercial prospecting.

The persons concerned contact, by any written means, the data controller in order to have their rights relating to access to their personal information applied, to the following contact details:


Furthermore, the persons concerned have the right to lodge a complaint with the CNIL.

Information security

The Company follows generally accepted standards to protect the information it collects and receives, both during transmission and once it is received.

The Company maintains appropriate administrative, technical and physical safeguards to protect customers' personal information against accidental or unlawful destruction, accidental loss, unauthorized modification, unauthorized disclosure or access, misuse and any other illegal form of processing.

This includes, for example, firewalls, anti-virus, password protection and other access and authentication controls.

However, no method of transmission or storage is completely secure.

If the client believes that the security of his personal information has been compromised, he must contact the Professional to inform him of this.

If the Professional for his part believes that the information transmitted has been compromised, he will inform the client in accordance with applicable law.


Transmission of information to third parties:


The data collected may be transmitted to service providers (subcontractors) to whom the Professional uses for the provision of its services within the framework of the purposes mentioned above, for example for the management, execution, processing, payment of orders. , as well as for marketing operations.

For advertising targeting, the professional may communicate some of the non-identifying data in order to contact the client and send personalized advertisements on social networks.

For commercial prospecting by third parties:

  • Prospecting by email and SMS

Email and SMS data may be transmitted to partners for electronic commercial prospecting campaigns only if the customer accepts it. Consent may be withdrawn at any time and/or request communication of the list of commercial partners at any time by writing to the professional at the following email address: Klaviyo, SMS BUMP

  • Prospecting by telephone and post

Postal and telephone data may be transmitted to third-party advertisers through partners as part of postal and telephone prospecting campaigns. Consent may be withdrawn at any time and/or request communication of the list of commercial partners at any time by writing to the professional at the following email address and/or by registering on the Bloctel list on the site

Data transferred outside the EU

The customer is informed that data concerning him may be transmitted for the purposes of the purposes mentioned above to companies located in countries outside the European Union which have a lower level of data protection than in the European Union.

Prior to transfer outside the European Union, the Professional will take all necessary measures and guarantees to secure such transfers.


Personal data of minors

The professional's services are not intended for Minors and therefore it does not process data specifically concerning minors.

It is up to the parents and any person exercising parental authority to decide whether their minor child is authorized to use the professional's services.


Use of data on social networks

The customer is informed that information related to navigation is captured by social networks for advertising targeting purposes on their own behalf via cookies which are placed when browsing the site.

The legal basis for this processing is the consent given when accepting cookies. It is possible to withdraw consent by configuring it in the browser.

The Customer is invited to consult the Site's cookie management policy as well as to consult the personal data protection policies of the Site's various partners in terms of social networks in order to be aware precisely of the information which is collected by these third parties.